Privacy Policy

Who we are

This website, pristinedentalclinics.com, is run by Pristine Dental Clinic ("we", "us"), a dental clinic at 1703, 1st Floor, 19th Main Road, Garden Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102. This policy explains what personal information we collect through this website, why we collect it, and what you can ask us to do with it.

What we collect

• Appointment and contact forms. Your name, phone number, email address, preferred date and any note you choose to write.
• Emails, calls and chat messages. The details you give us when you email us, call the clinic or message us on WhatsApp from the chat button.
• Job enquiries. The details you send when you write to us about working at the clinic.
• Website use. Information about how the site is used, such as pages visited, type of device and browser, and approximate location. This is collected through cookies, as described in our Cookie Policy.

Please do not put detailed health information in the website forms. Tell the dentist about your health at the clinic or on the phone.

How we use it

• To call you back and arrange or confirm your appointment.
• To answer your questions.
• To understand how the website is used, and to keep it working and secure.
• To reply to job enquiries.
• To meet legal requirements.

We use your details only for the purpose for which you gave them to us.

Your consent

When you submit a form or write to us, you agree that we may use your details for the purposes above. You can withdraw this consent at any time by contacting us.

Who we share it with

We do not sell your personal information. We share it only with the services that help us run the website and the clinic, and only as far as needed:

• The company that hosts the website, and the email service that delivers messages from the website forms to the clinic.
• Google, for website analytics (Google Analytics) and for the map on our pages (Google Maps).
• WhatsApp, if you choose to message us from the chat button. Messages on WhatsApp are handled under WhatsApp's own terms and privacy policy.
• Authorities or courts, if the law requires us to.

Links and embedded content

Our pages link to or embed content from other services, such as Google Maps and Google reviews. These services have their own privacy policies and we are not responsible for how they use your information.

How long we keep it

We keep enquiry and contact details only for as long as we need them to arrange and follow up your appointment or reply to you, or for as long as the law requires. After that, we delete them.

Keeping it safe

We take reasonable steps to protect the information collected through this website. No method of sending information over the internet is completely secure, so we cannot promise absolute security.

Your rights

As provided under Indian law, including the Digital Personal Data Protection Act, 2023, you may ask us to:

• tell you what personal information of yours we hold;
• correct information that is wrong or out of date;
• delete your information when we no longer need it; and
• stop using your information, by withdrawing your consent.

To do any of these, write to us at the email or address below. If you are not satisfied with our reply, you may complain to the authority named under the law.

Children

This website is meant for adults. If a child needs an appointment, a parent or guardian should fill in the form or call the clinic.

Patient records

This policy covers information collected through the website. Clinical records created when you visit the clinic are kept at the clinic and handled under the rules that apply to medical records.

Changes to this policy

If we change this policy, we will post the new version on this page and update the date at the top.

Contact us

Pristine Dental Clinic
1703, 1st Floor, 19th Main Road, Garden Layout, Sector 2, HSR Layout, Bengaluru, Karnataka 560102
Phone: 090193 67756
Email: dentist@pristinedentalclinics.com

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